THE EASIEST SELF SERVICE EXPERIENCE FOR ECOMMERCE

People don't want to wait in line or talk to an agent. With Richpanel, they can resolve issues themselves in 60 seconds.

  • 5 mins to set up
  • 14 days free trial
  • No credit card required

Used daily by 1,500+ ecommerce brands

  • 310nutrition client
  • snow logo
  • richpanel-client-thinx
  • richpanel-client-theproteinworks
  • zhik-customer
  • pawz-logo
  • plasticprinters-logo
  • bumpboxx logo

Self-Service Portal

Get an 'Amazon-like' help section on your DTC store in 10 mins

Help your customers track orders, request returns, do exchanges and more. Resolve more than 50% of issues before reaching agents.

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Agent Helpdesk

Give your agents the context they need to close more sales

See info like lifetime value, order history and product browsing history right inside the helpdesk. Manage customer messages from email, chat, SMS, Facebook, Instagram from one place.

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Integrate your entire ecommerce stack

Get setup in 30 minutes or less. Our plug-n-play integrations make it simple to connect your ecommerce store, support channels and apps.

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PLATFORM OVERVIEW

Watch 5-min Video demo