Helping Ecommerce Businesses to Scale Their Support Teams

Richpanel is the messaging platform for Ecommerce teams. We design & develop tools make it easy for Ecommerce teams to talk to their customers and resolve support tickets effortlessly, at scale.

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Meet the team behind Richpanel

Amit R G


Amit RG is the founder and CEO of Richpanel which is his second bootstrapped company. His first company is now $20M in annual revenues.

When not in the office, you can find Amit at social events doing what he loves the most - talking!

GDJ Dorai

VP Customer Success

Dorai is accountable for the success of our customers in deriving maximum value from our solution. He is responsible for quick and successful adoption of our solution by the users. He works closely with Richpanel's product teams to ensure that our product capabilities are aligned with our customers' business needs. He has over 30+ years in US Retail technology solutions, spanning ecommerce, payments, fulfillment, supply chain and customer care. Dorai has held leadership roles at eBay Enterprise, AT Kearney and worked with clients like ToysRUs, Victoria’s Secret, and Polo Ralph Lauren. Dorai is based out of our San Jose office.

Kapil Singh

Head of Product

Kapil is the Product Head at Richpanel. He and his team are the force behind all the products at Richpanel. Kapil has over 10+ years of experience in product design. In his previous role, Kapil was leading product and design for an online gaming company with over 100 Mn+ in revenues. Kapil is also quick-witted and the one that keeps the team in high spirits.
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