Your turn to provide exceptional customer service
Reduction in Tickets
We are a small tight-knit team that works crazy hours. We really couldn’t expand our team enough to provide quick response and 24×7 support. Instead, our customers were quick to learn Richpanel’s self-service portal and we cut our workload in half by using the software!
Customer Satisfaction Rate
Our customer service reps are not the most tech-savvy, but they took to Richpanel like fish to water and started serving customers promptly. This combined with self-service completely changed our CSAT!
SELF SERVICE SOFTWARE