Your turn to provide exceptional customer service
Your turn to provide exceptional customer service
Get startedFirst Response time
Reduction in tickets
Converted Conversations
First Response time
Reduction in tickets
Converted Conversations
First Response Time
As a small team, we were still able to reduce our first response time having a single dashboard for our channels. Our customers were able to resolve their routine queries on the go and we were able to give them a great buying experience.
Reduction in tickets
We could close more than 40% of our tickets just by using the Richpanel’s self-service. It was easy to use and handle multiple customers queries at the same time. Our customers are also happier since they can resolve their issues 24×7 even when our team is away.
Excellent Ecommerce self service platform customised to fit our business and reduce workload. Integrates seamlessly with Shopify.
Tim H Co-founder