The CRM for Ecommerce
Say Goodbye to the old-generic CRM tools. Upgrade to the CRM built from the ground up for Ecommerce businesses.
How does it work?
- Download the Richpanel connector for your Ecommerce store
- Richpanel automatically syncs all historic data including your customers, orders and sessions
- Connect Email and enable Live chat for customer support in 1-min
Take complete control of your Customer Data
Businesses today are constrained by the gap that exists between data and apps. Richpanel eliminates that gap by bringing your customer data in one single platform, empowering teams to be in complete control of their data.
Empower Customer Support
Contacting support is a pivotal point in a customer journey. Richpanel powers your support teams with up-to-date customer profiles so they can personalize each interaction and leave lasting impressions. Multi channel Manage customer messages from email, social and live chat all in one shared inbox. Highly productive teams Boost team productivity with intelligent assignments, qualifications and automations.
Live chat messenger to turn visitors into customers
Offer support and guide customers through to checkout with a modern messenger on your eCommerce site.
Powerful (and beautiful) Analytics for Ecommerce
Richpanel puts machine learning to work on historical data to tell you exactly what actions will influence first purchases, repeat purchases, customer loyalty, average order value and suggest next best actions for each segment.