Intelligent Live Chat specially designed for ecommerce

Offer proactive support to visitors, guide shoppers to their favorite products, recover abandoned carts and convert more customers with a live chat software specially designed for ecommerce.

Trusted by 200+ ecommerce businesses

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Free up your agents from mundane data collection

Use task bots to distinguish your customers from visitors. Automatically collect important data like name, email id, contact no. from the visitors. Set reply-time expectations and do skill based routing.

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Personalize interactions with full context

Richpanel pulls data from your ecommerce store to display customer’s orders, browsing activity and pevious conversations right next to each conversation. Agents don't have to toggle between multiple systems and have full context to deliver highly-personal, memorable support experiences.

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Never lose a website chat

A typical visitor will stay on your website for less than 5 minutes. It's not always possible to respond before the visitor leaves the site. With Richpanel, customers can continue the conversation on email if they go offline. And they can seamless switch between chat & email in between a conversation.

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Set up the live chat & bots in 2-mins

Upgrade to a modern chat messenger that fits the look and feel of your website. Works seamlessly across all screen sizes and devices.

Get this live chat for your store

Unlimited users in all plans. No credit card required to try.

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