Spend Less time juggling tabs and more on customer needs.

Reply 3x faster to email, live chat, facebook, instagram, sms from one simple inbox. Get the best-in-class integrations with Shopify, Yotpo, Recharge, Attentive, & 20+ more.

Trusted by 1500+ DTC Brands

Centralize customer conversations

Connect your SMS, emails, Facebook page, Messenger, Instagram, Chat and more and respond to all your customers from one place.

Don’t waste time looking for information across multiple tools, Richpanel helps you solve the problem faster..

Centralize customer conversations

Connect your SMS, emails, Facebook page, Messenger, Instagram, Chat and more and respond to all your customers from one place.

Don’t waste time looking for information across multiple tools, Richpanel helps you solve the problem faster..

Automate 50% customer tickets

Great customer experience is about fast resolution. With Richpanel, you can design flows to help customers resolve issues instantly and earn their loyalty.

Since starting with Richpanel, clients like Thinx, PDIC(or 1500+ brands) have seen more than 50% of self-service rate

Don’t treat your customers like 'tickets'

Consumers love brands that are authentic and can have geniune, personalized conversations. With Richpanel, you can see customer's product browsing history, lifetime value, order history and really personalize the conversation.

Don’t treat your customers like 'tickets'

Consumers love brands that are authentic and can have geniune, personalized conversations. With Richpanel, you can see customer's product browsing history, lifetime value, order history and really personalize the conversation.

Easy migration from existing helpdesk

Import all of your historic tickets, customer orders & history, tags, reports and macros in a matter of minutes. Get started on Richpanel without hassel in under 30 mins.

Used by 1500+ Fast Growing Brands

We migrated from Zendesk to Gorgias and then to Richpanel. We reduced agent handled interaction by more than 50% . The self-service portal is helping our customers resolve most of the queries and only redirecting the complex issues to our team.

Julian Quintães, CEO Pawz.com

Julian Quintães, CEO Pawz.com

We were really excited about Richpanel before on-boarding due to the amazing self-service options available for our customers and they have not disappointed! The deflection rates for their self-service portal easily surpass the rates seen with other popular tools!

Alice WarrenHead of CX, Shethinx.com

Alice WarrenHead of CX, Shethinx.com

This tool has been very helpful for the growth of our business. It's removed entirely the need for us to hire on another customer service team member.