Increase Repeat Purchases By 300% With Richpanel


Create a self-service portal for your customers that is customizable and adaptable to your e-commerce store needs. Streamline support tickets from multiple channels in one place and automate all the repetitive queries.


  • Get up to 55% reduction in ticket volumes
  • Provide automated & customized replies for different order queries
  • Customize questions with self serve answers
  • Automate support tickets for recurring issues


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  Used by 1500+ Fast Growing Brands

 

Centralize customer conversations

Connect your SMS, emails, Facebook page, Messenger, Instagram, Chat and more and respond to all your customers from one place.

Don’t waste time looking for information across multiple tools, Richpanel helps you solve the problem faster..

 

Centralize customer conversations

Connect your SMS, emails, Facebook page, Messenger, Instagram, Chat and more and respond to all your customers from one place.

Don’t waste time looking for information across multiple tools, Richpanel helps you solve the problem faster..


Automate 50% customer tickets

Great customer experience is about fast resolution. With Richpanel, you can design flows to help customers resolve issues instantly and earn their loyalty.

Since starting with Richpanel, clients like Thinx, PDIC(or 1500+ brands) have seen more than 50% of self-service rate



 

Don’t treat your customers like 'tickets'

Consumers love brands that are authentic and can have geniune, personalized conversations. With Richpanel, you can see customer's product browsing history, lifetime value, order history and really personalize the conversation.


 

Don’t treat your customers like 'tickets'

Consumers love brands that are authentic and can have geniune, personalized conversations. With Richpanel, you can see customer's product browsing history, lifetime value, order history and really personalize the conversation.


Easy migration from existing helpdesk

Import all of your historic tickets, customer orders & history, tags, reports and macros in a matter of minutes. Get started on Richpanel without hassel in under 30 mins.

Ready to automate your repetitive support tickets?

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Trusted by 1500+ DTC Brands

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Connect 30+ tools you use daily

 

Start providing exceptional support for your shoppers.


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