#1 Gladly alternative. Built for fast growing Shopify brands.

Resolve 50% of queries with a smart ‘Amazon-like’ help section. Manage email, live chat, Facebook and Instagram, SMS from one simple inbox. Get the best-in-class integrations with Shopify to manage orders & edit orders from Richpanel dashboard.

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Trusted by 1500+ fast growing Shopify brands

Richpanel is built for Shopify brands that want to scale using tech. For brands that
want to use the right mix of tech + people to create exceptional experiences.

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Gladly Vs Richpanel

How is Richpanel Different?

1

Let customers resolve 50-60% of their issues, instantly:

Great customer experience is about fast resolution. With Richpanel, you can design flows to help customers resolve issues instantly and earn their loyalty

2

Dont treat your customers like 'tickets'

Consumers love brands that are authentic and can have geniune, personalized conversations. With Richpanel, you can see customer s product browsing history, lifetime value, returns and really personalize the conversation.

3

One inbox to manage all of your channels

The Richpanel UI is identical to Facebook/Linkedin messaging. Our customers say The UI is so clean and not overwhelming. Everything just makes sense.

4

Easy migration from existing helpdesk

Import all of your historic tickets, customer orders & history, tags, reports and macros in a matter of minutes. Get started on Richpanel without hassel in under 30 mins.

  from our clients

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