SELF SERVICE & HELPDESK SOFTWARE

Looking for a better Gladly alternative?

Used daily by 500+ businesses, Richpanel is the only support platform that reduces your ticket volumes by up to 50%. See how you can scale your customer service, without hiring more agents. Create your free account now!

SELF SERVICE & HELPDESK SOFTWARE

Looking for a better Gladly alternative?

Used daily by 500+ businesses, Richpanel is the only support platform that reduces your ticket volumes by up to 50%. See how you can scale your customer service, without hiring more agents. Create your free account now!

Over 500+ B2C brands have chose Richpanel over Gladly, Zendesk, Freshdesk, Helpscout & Live Chat

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  • Alice Warren
    We were really excited about Richpanel before on-boarding due to the amazing self-service options available for our customers and they have not disappointed! The deflection rates for their self-service portal easily surpass the rates seen with other popular tools!
    Alice Warren
    Head of CX, Shethinx.com
  • Hov Mkhitaryan
    We've realized a 30-40% self-resolution rate through Richpanel's self-service platform. We've freed up our customer service from answering self-resolvable questions.
    Hov Mkhitaryan
    Head of Product, 310Nutrition.com
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    This tool has been very helpful for the growth of our business. It's removed entirely the need for us to hire on another customer service team member.
    Jessica Taylor
    CX, CaliRaisedLed.com
  • Julian Quintães, CEO
    We migrated from Zendesk to Gorgias and then to Richpanel. We reduced agent handled interaction by 50%. The self-service portal is helping our customers resolve most of the queries and only redirecting the complex issues to our team.
    Julian Quintães, CEO
    Pawz.com

See How Richpanel Will Elevate Your Customer Support


Resolve upto 50% of tickets before it reaches the agent

Instantly resolve the most common, repeat issues with a personalized self-service dashboard.


No more switching tabs

Bring your support channels and customer data in one simple, beautiful dashboard. Help agents efficiently resolve tickets.



 

Manage all your support channels In one place

Manage Email, Chat, Facebook, Instagram, WhatsApp from one place.

 

Manage all your support channels In one place

Manage Email, Chat, Facebook, Instagram, WhatsApp from one place.



Measure & improve support performance

Uncover key insights and explore your metrics any way you like using our powerful reporting platform.


Ready to build better customer relationships?

Start your 14 day free trial. Pricing starts at $65/mo.