Content Marketer – Ecommerce/SaaS

Posted 2 months ago

What you will be doing :

  • Run industry & SEO analysis to identify new content opportunities and to come up with creative ideas. Write clear and compelling copy/content to describe our product.
  • Define metrics to follow the impact of the content in terms of ARR
  • Manage and enhance existing content distribution channels (newsletter, social media) & identify new opportunities for content distribution
  • Identify new formats/ideas of content that will grow the content channel performances (videos, podcasts, interviews, etc)
  • Build and prioritize content roadmap based on audience’s needs and internal feedback from marketing, sales, success, business development.
  • Gatekeeper of the content to ensure high quality and brand consistency for any content published on Richpanel’s name & edit & proofread as needed.
  • Write different content types: Articles, customer stories, landing pages, newsletter, social posts, ebooks, etc.
  • Streamline content production workflow to be able to produce more content by keeping a high level of quality
  • Drive the creation of new customer and partner case studies in a variety of formats, including event decks and descriptions, blog posts, pdfs, and slides.
  • Collaborate with the Growth and Partner Marketing teams on top of funnel webinars (ideation, prioritization, event content, promotion, etc.)
  • Support the Marketing team with deck creation, copyediting, and event descriptions
  • Repurpose virtual events and webinar content into other “snackable” formats and “bonus” content (1-pagers, blog posts, audio/video pieces) to maximize visibility and lead generation

What we are looking for :

  • Minimum 2 years of prior experience in Ecommerce industry with content writing or copywriting.
  • Portfolio of published articles/blogs
  • To understand our audiences, their needs and the content they like
  • Excellent writing, proofreading, and editing skills.
  • Exhibits a growth mindset and has a genuine interest in evolving marketing technology and trends
  • Creative and original.
  • High-quality research capabilities.
  • Familiarity with online marketing campaigns
  • Basic keyword search knowledge
  • Time-management skills

Company Profile:
Richpanel is the new, modern way businesses provide customer support. We are on a way to make customer service swift and personalized without going back and forth with support agents. We are a fast growing SaaS startup with a remote first team and a huge customer base and we’ve been recently backed by Sequoia – the same company that funded WhatsApp, Google, Facebook. You can find out more about us on –
Company inception : 2018
Company website :

Perks of joining our Company :

  • Rockstar Coworkers
  • Friendly and Energetic Environment
  • 21 paid leaves
  • Reward Employees with Experiences
  • Free Food and Coffee
  • Team Outings from time to time
  • Work From Home Option Available
  • Treat all employees as equals

Industry Background : IT Product Startup
Location : Powai, Mumbai. (Remote working option available)
Working Days and Timings : Monday – Saturday (2nd and 4th Saturday off) 12pm – 9 pm
Joining : Immediate

Kindly share your portfolio links in your cover letter while applying. 

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