#1 Kustomer alternative. CRM for awesome customer service.

Reply 3x faster with a CRM that gives you complete customer context, timeline view, multiple channels, intelligent self-service, smart assignment and 20+ integrations.

No need to talk to sales. No min seats. No annual contracts. No conditions. Start your free trial now.

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Trusted by 1500+ fast growing Shopify brands

Richpanel is built for Shopify brands that want to scale using tech. For brands that
want to use the right mix of tech + people to create exceptional experiences.

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Kustomer Vs Richpanel

How is Richpanel Different?


Multiple Channels

Customers contact you on multiple channels. Richpanel allows you to respond to all the channels like SMS, Email, Live Chat, Facebook, Instagram, Calls & Whatsapp from one place.


Single Timeline view

Richpanel’s native integrations with apps like shopify, Yotpo, Recharge allows you to see customer's product browsing history, lifetime value, returns and really personalize the conversation. Our customers say The UI is so clean and not overwhelming.


Amazon like self-service

Design an “Amazon-like Help section” in minutes. Resolve 50% of customer issues before they reach the agents. Instant resolutions increase customer confidence and lifetime value


No min seats or annual contracts

Buying Richpanel is simple. You get a free trial today. Without needing to talk to sales. Once you're ready, you have the option to pay monthly. And there's no minimum commitment of seats.

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