As easy as texting
Your customers are using chatting apps all day. Now they can chat with your team with the same ease.
Help Desk Center
IOS and Android
Easily customize the messenger
Chat messenger that fits the look and feel of your website or apps. Our live chat software lets you choose your color scheme and welcome message.
Customers dont have to worry about missing your team's reply. Customers can enter their email to continue the conversations via email. Our smart responder let's the customer know if your team is away and expected time of response.
Automatically engage customers based on rules you set up. Eg: Send a message to customer if he is on the shipping page for more than 30 seconds.
Automatically route tickets to agents or team based on rules
Truly get to know your customers.
Live customer profiles and real-time customer timeline reduces back-and-forth between systems. And lets your team personalize live chat conversations
Easily integrate with any eCommerce system
All chats are routed to the easy-to-use agent screen Multi channel Manage customer tickets from email, social and live chat all in one place. Team features Powerful collaboration features like private notes, assignments and canned responses. Learn more about help desk