High Perfromer Spring 2022 | G2 Crowd

#1 Rated Helpdesk & Ticketing System for DTC Brands

Convert Email, SMS, Facebook, Instagram DMs & comments into tickets & respond to them from one helpdesk.

Free forever. Get your account now.


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Powering customer experience for 1500+ DTC brands - Startups and enterprises alike

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Multiple channels in one inbox

Customers contact you on multiple channels. Richpanel helpdesk & ticketing system allows you to respond to all the channels like SMS, Email, Live Chat, Facebook, Instagram, Calls & whatsapp from one place.

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Drive more sales through customer service

Enable your agents to drive sales with a ticketing system that offers complete customer context like lifetime value, order history and product browsing history right inside the CRM.

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Amazon like self-service

Design an “Amazon-like Help section” in minutes. Resolve 50% of customer issues before they reach the agents. Instant resolutions increase customer confidence and drive repeat purchases.

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Integrate with all your Ecommerce apps

Get setup in 10 minutes or less. Our plug-n-play integrations with Shopify, Yotpo, Recharge, Attentive, & 20+ more make it simple to connect your ecommerce store, support channels and apps.

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Scale seamlessly with the right plan

We grow with you. Pay for what you need, when you need it.



Free

For early-stage stores that want a helpcenter and live chat on the website

SIGN UP NOW
Features included:
  • Live Chat
  • Help Center
  • 10 Help Center Flows
  • Shopify integration
  • Upto 3 Seats
  • Email Integration
  • Phone Integration
  • App Integration
  • Woo / Magento Integration
  • Social Media Integration
  • Basic Reports
  • CSAT Survey
  • Revenue Analytics
  • WhatsApp
  • SMS
  • Multiple Stores
  • Multilingual & Localization
  • Multiple Brands
  • Custom Connectors & API Access
  • Workload / Queue Management
  • Live Dashboards
  • Dedicated CSM

200 Orders included+$20 for additional 100 orders

For stores that want to provide multichannel support on email, chat & social media

SIGN UP NOW
Features included:
  • Live Chat
  • Help Center
  • 30 Help Center Flows
  • Shopify integration
  • Unlimited Seats
  • Email Integration
  • Phone Integration
  • App Integration
  • Woo / Magento Integration
  • Social Media Integration
  • Basic Reports
  • CSAT Survey
  • Revenue Analytics
  • WhatsApp
  • SMS
  • Multiple Stores
  • Multilingual & Localization
  • Multiple Brands
  • Custom Connectors & API Access
  • Workload / Queue Management
  • Live Dashboards
  • Dedicated CSM
Most popular

5,000 Orders included+$15 for additional 100 orders

For fast growing brands that are looking to automate most of their customer service

SIGN UP NOW
Features included:
  • Live Chat
  • Help Center
  • Unlimited Help Center Flows
  • Shopify integration
  • Unlimited Seats
  • Email Integration
  • Phone Integration
  • App Integration
  • Woo / Magento Integration
  • Social Media Integration
  • Basic Reports
  • CSAT Survey
  • Revenue Analytics
  • WhatsApp
  • SMS
  • Multiple Stores
  • Multilingual & Localization
  • Multiple Brands
  • Custom Connectors & API Access
  • Workload / Queue Management
  • Live Dashboards
  • Dedicated CSM

5,000+ Orders

Custom

For teams that want white glove setup OR custom connectors

Talk to Sales
Features included:
  • Live Chat
  • Help Center
  • Unlimited Help Center Flows
  • Shopify integration
  • Unlimited Seats
  • Email Integration
  • Phone Integration
  • App Integration
  • Woo / Magento Integration
  • Social Media Integration
  • Basic Reports
  • CSAT Survey
  • Revenue Analytics
  • WhatsApp
  • SMS
  • Multiple Stores
  • Multilingual & Localization
  • Multiple Brands
  • Custom Connectors & API Access
  • Dedicated Account Manager
  • Workload / Queue Management
  • Live Dashboards

Grow your busines with exceptional customer service


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