Help Desk & Ticketing App For Shopify

Scale your customer service without hiring more agents

Customer Support & Helpdesk software used by 500+ Shopify stores. Specifically designed for high-volume, high-growth Shopify stores that want to grow customer service, without hiring more agents. Get your Richpanel account or schedule a demo now.


Help Desk & Ticketing App For Shopify

Scale your customer service without hiring more agents

Customer Support & Helpdesk software used by 500+ Shopify stores. Specifically designed for high-volume, high-growth Shopify stores that want to grow customer service, without hiring more agents. Get your Richpanel account or schedule a demo now.


Over 500+ Shopify & Shopify Plus merchants have migrated from Zendesk, Freshdesk, Gorgias, Helpscout & Live Chat.

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How can Richpanel help you grow your customer service?


Free up your agents

Customers can automatically resolve up to 50% of the issues using the self-service portal. Leaving your agents to focus on queries that need their time and attention.


No more switching tabs

Bring your support channels and Shopify data in one simple, beautiful dashboard. Resolve tickets with speed without distractions.



 

Manage all your support channels In one place

Manage Email, Chat, Facebook, Instagram, WhatsApp from one place.

 

Manage all your support channels In one place

Manage Email, Chat, Facebook, Instagram, WhatsApp from one place.



Measure & improve support performance

Uncover key insights and explore your metrics any way you like using our powerful reporting platform.


  • Julian Quintães, CEO
    We migrated from Zendesk to Gorgias and then to Richpanel. We reduced agent handled interaction by 50%. The self-service portal is helping our customers resolve most of the queries and only redirecting the complex issues to our team.
    Julian Quintães, CEO
    Pawz.com
  • Hov Mkhitaryan
    We've realized a 30-40% self-resolution rate through Richpanel's self-service platform. We've freed up our customer service from answering self-resolvable questions.
    Hov Mkhitaryan
    Head of Product, 310Nutrition.com
  • Alice Warren
    We were really excited about Richpanel before on-boarding due to the amazing self-service options available for our customers and they have not disappointed! The deflection rates for their self-service portal easily surpass the rates seen with other popular tools!
    Alice Warren
    Head of CX, Shethinx.com
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    This tool has been very helpful for the growth of our business. It's removed entirely the need for us to hire on another customer service team member.
    Jessica Taylor
    CX, CaliRaisedLed.com

Ready to save customer support time?

Get your free Richpanel account now or schedule a demo.