Gorgias alternative that can scale your business
Looking for a way to grow your support fast & efficiently? Richpanel helps you automate up to 80% of your repetitive tasks. So your agents can focus on converting more visitors and getting more sales. See why 1500+ fast growing DTC brands trust Richpanel.
Used daily by 1,500+ ecommerce brands
What can you do with Richpanel?
2. Help your agents be productive & convert more users
One inbox for email, Live Chat, Facebook, Instagram DMS & Phone from one place. See purchase history & capture payments without jumping around multiple tools.
Hear from customers that upgraded from Gorgias
We migrated from Zendesk to Gorgias and then to Richpanel. We reduced agent handled interaction by 50%. The self-service portal is helping our customers resolve most of the queries and only redirecting the complex issues to our team.
Julian Quintães, CEO
This tool has been very helpful for the growth of our business. It's removed entirely the need for us to hire on another customer service team member.
We've realized a 30-40% self-resolution rate since migrating to Richpanel's self-service platform. We've freed up our customer service from answering self-resolvable questions.
Head of Product, 310Nutrition.com
We were really excited about Richpanel before on-boarding due to the amazing self-service options available for our customers and they have not disappointed! The deflection rates for their self-service portal easily surpass the rates seen with other popular tools!
Head of CX, Shethinx.com
How much time is needed for implementation? What about your data?
Go live in a day without losing any data
- 30 mins to connect your ecommerce & support channels
- We help you migrate your tickets, macros & customers within 24 hours
- The platform has literally no learning curve. But we still provide live training sessions to all agents
What kind of ongoing support do you get?
Dedicated Account Manager For Ongoing Improvements
Just like your website, your customer service needs ongoing improvement. We assign you a dedicated account manager to help you implement the best practices and get better every month.