High Perfromer Spring 2022 | G2 Crowd

Omnichannel Customer Support Platform - Built for e-commerce

Convert instagram/facebook dms & comments into tickets and manage all communication channels like Email, live chat, phone, sms from one single inbox. Get the best-in-class integrations with Shopify, Yotpo, Recharge, Attentive, & 20+ more.

Unlimited agents in all plans. Start with Free Forever Plan Now!


Create Free Account

High Perfromer Spring 2022 | G2 Crowd

Omnichannel Customer Support Platform - Built for e-commerce

Create Free Account

Convert instagram/facebook dms & comments into tickets and manage all communication channels like Email, live chat, phone, sms from one single inbox. Get the best-in-class integrations with Shopify, Yotpo, Recharge, Attentive, & 20+ more.

Unlimited agents in all plans. Start with Free Forever Plan Now!


Powering customer experience for 1500+ DTC brands - Startups and enterprises alike

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No more switching tabs!

Approve reviews, tag teammates, complete order actions, and, view customer history from the same Richpanel window to make ticket resolution a breeze. De-clutter your inbox with filtered views, multiple layouts and customisable dashboards to reduce fatigue.

Get Started     Book a Demo

Manage all messages in one place

Let the customers contact you through their channel of choice. Manage all the messages inside a single inbox including email, live chat, Facebook, Instragram & WhatsApp.

Get Started     Book a Demo

 
 

Automate 50% Support Tickets

Build Amazon-like helpcenter in minutes with automated workflows for repetitive actions. Collect reasons for return, track orders and do much more automatically so agents can focus on converting visitors needing a personal touch.

Get Started     Book a Demo

Integrate with all your Shopify apps

Get setup in 10 minutes or less. Our plug-n-play integrations with Shopify, Yotpo, Recharge, Attentive, & 20+ more make it simple to connect your ecommerce store, support channels and apps.

Get Started     Book a Demo

 

Scale seamlessly with the right plan

We grow with you. Pay for what you need, when you need it.



Free

For early-stage stores that want a helpcenter and live chat on the website

SIGN UP NOW
Features included:
  • Live Chat
  • Help Center
  • 10 Help Center Flows
  • Shopify integration
  • Upto 3 Seats
  • Email Integration
  • Phone Integration
  • App Integration
  • Woo / Magento Integration
  • Social Media Integration
  • Basic Reports
  • CSAT Survey
  • Revenue Analytics
  • WhatsApp
  • SMS
  • Multiple Stores
  • Multilingual & Localization
  • Multiple Brands
  • Custom Connectors & API Access
  • Workload / Queue Management
  • Live Dashboards
  • Dedicated CSM

200 Orders included+$20 for additional 100 orders

For stores that want to provide multichannel support on email, chat & social media

SIGN UP NOW
Features included:
  • Live Chat
  • Help Center
  • 30 Help Center Flows
  • Shopify integration
  • Unlimited Seats
  • Email Integration
  • Phone Integration
  • App Integration
  • Woo / Magento Integration
  • Social Media Integration
  • Basic Reports
  • CSAT Survey
  • Revenue Analytics
  • WhatsApp
  • SMS
  • Multiple Stores
  • Multilingual & Localization
  • Multiple Brands
  • Custom Connectors & API Access
  • Workload / Queue Management
  • Live Dashboards
  • Dedicated CSM
Most popular

5,000 Orders included+$15 for additional 100 orders

For fast growing brands that are looking to automate most of their customer service

SIGN UP NOW
Features included:
  • Live Chat
  • Help Center
  • Unlimited Help Center Flows
  • Shopify integration
  • Unlimited Seats
  • Email Integration
  • Phone Integration
  • App Integration
  • Woo / Magento Integration
  • Social Media Integration
  • Basic Reports
  • CSAT Survey
  • Revenue Analytics
  • WhatsApp
  • SMS
  • Multiple Stores
  • Multilingual & Localization
  • Multiple Brands
  • Custom Connectors & API Access
  • Workload / Queue Management
  • Live Dashboards
  • Dedicated CSM

5,000+ Orders

Custom

For teams that want white glove setup OR custom connectors

Talk to Sales
Features included:
  • Live Chat
  • Help Center
  • Unlimited Help Center Flows
  • Shopify integration
  • Unlimited Seats
  • Email Integration
  • Phone Integration
  • App Integration
  • Woo / Magento Integration
  • Social Media Integration
  • Basic Reports
  • CSAT Survey
  • Revenue Analytics
  • WhatsApp
  • SMS
  • Multiple Stores
  • Multilingual & Localization
  • Multiple Brands
  • Custom Connectors & API Access
  • Dedicated Account Manager
  • Workload / Queue Management
  • Live Dashboards

Grow your busines with exceptional customer service


Create Free Account Request a Demo

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