Reduce Your Gorgias Tickets by 50%.

Design an Amazon-like self-service for your ecommerce store. Eliminate 50% of your support tickets, free up agent time and increase revenues. Trusted by 1,000+ ecommerce brands.

Trusted by 1,000 fast-growing ecommerce brands

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How can Richpanel help?

60-80% of tickets in Ecommerce are repetitive. We help you automate these

Customer Support teams spend their time answering the same questions day in and day out. They no longer need to.

With Richpanel, your customers can resolve these types of queries themselves with our self-service feature. Agents can now focus on the queries that matter, not the mundane.

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Uncover critical insights buried in support tickets

Surface critical issues in product, policies and website that are causing customer frustration and costing you business.

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We are rated 5/5 on the Shopify App Store, G2Crowd, & Capterra

As of writing this page, we have 55 reviews rated at 5-star by ecommerce merchants that are grossing $10M+ and $100M+.

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Done-for-you service. Go live in one call.

You get a dedicated self-service expert that will analyze hundreds of support tickets and design all your self-service flows.

You also get monthly reviews where we discuss your metrics and make suggestions to further increase self-service rates, resolution times and CSAT.

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