We're not just the best

Gorgias alternative

We're better than Gorgias and every other Gorgias competitor put together

Designed to scale your customer service with minimal workforce. Eliminate 60% of your support tickets, free up agent time and increase revenues.


Driving hypergrowth for 1500+ happy customers

 

We're not just the best

Gorgias alternative

We're better than Gorgias and every other Gorgias competitor put together

Designed to scale your customer service with minimal workforce. Eliminate 60% of your support tickets, free up agent time and increase revenues.


Don’t treat your customers as tickets! Enhance customer experience with Richpanel Today!
  • Multi-Channel Helpdesk
  • Stand Alone Help Center
  • Work-load Assignment
  • Customer Self Service Portal
  • Embed Videos in Chat
  • FAQs In Chat
  • Spam Filtering
  • Order Modification
  • Recharge Integration
  • Returnly/loop Integration
  • Total Integrations
  • Richpanel
  • Yes, supports Email, Phone, Facebook, Instagram, Whatsapp, Live Chat
  • Available
  • Round-robin & Balanced
  • Complete Automation possible just like Amazon and Uber
  • Available
  • Available
  • Automated Bot
  • Completely via Richpanel Dashboard
  • Advanced
  • Advanced
  • 20+

vs

  • Gorgias
  • Yes, supports Email, Phone, Facebook, Instagram, Live Chat
  • Not available
  • Round robin only
  • Very limited capabilities
  • Not Available
  • Not Available
  • Manual Spam Cleaning
  • Limited actions on Gorgias Dashboard
  • Limited
  • Limited
  • 30+
Richpanel vs Gorgias

Multi-Channel Helpdesk

Yes, supports Email, Phone, Facebook, Instagram, Whatsapp, Live Chat
Yes, supports Email, Phone, Facebook, Instagram, Live Chat

Stand-alone Help Center

Available
Not available

Work-load Assignment

Round robin & Balanced
Round robin only

Customer Self Service Portal

Complete Automation possible just like Amazon and Uber
Very limited capabilities

Embed Videos in Chat

Available
Not Available

FAQs in Chat

Available
Not Available

Spam Filtering

Automated Bot
Manual Spam Cleaning

Order Modification

Completely via Richpanel Dashboard
Limited actions on Gorgias Dashboard

Recharge Integration

Advanced
Limited

Returnly/Loop Integration

Advanced
Limited

Total Integration

20+
30+
Want more information? Let's discuss in-depth comparison over a virtual cup of coffee!
Want more information? Let's discuss in-depth comparison over a virtual cup of coffee!

If Says it, Then It Must Be True

  • Meets Requirements
  • Platform
  • Communication Channels
  • Ticket & Case Management
  • Product Direction
  • Ease of use
  • Ease of Set up
  • Quality of Support
  • Ease of Doing Business With
  • Richpanel
  • 9.7
  • 9.1
  • 9.9
  • 9.7
  • 10.0
  • 9.8
  • 9.2
  • 10.0
  • 10.0
  • Gorgias
  • 9.1
  • 8.7
  • 9.1
  • 9.0
  • 8.3
  • 8.8
  • 7.3
  • 8.8
  • 9.7

If Says it Then It Must Be True

Meets Requirements

Richpanel

9.7

Gorgias

9.1

Platform

Richpanel

9.1

Gorgias

8.7

Communication Channels

Richpanel

9.9

Gorgias

9.1

Ticket & Case Management

Richpanel

9.7

Gorgias

9.0

Product Direction

Richpanel

10.0

Gorgias

8.3

Ease of use

Richpanel

9.8

Gorgias

8.8

Ease of Setup

Richpanel

9.2

Gorgias

7.3

Quality of Support

Richpanel

10.0

Gorgias

8.8

Ease of Doing Business With

Richpanel

10.0

Gorgias

9.7


Built for high-grossing stores

Turn your support requests into future orders!

If you want to be just another e-store, there are many platforms. But if you are an high-grossing e-commerce store or aspire to become one, Richpanel is your go-to support partner/platform. Trusted by 1500+ businesses that are focussed on hyper-growth.

Top-notch support doesn't have to come with more headcount. Switch to Richpanel- scale your support, effortlessly!


Upgrade From Gorgias! Join the Gang!

  • 310nutrition client
  • snow logo
  • richpanel-client-thinx
  • richpanel-client-theproteinworks
  • zhik-customer
  • pawz-logo
  • plasticprinters-logo
  • bumpboxx logo

Your ROI in a Jiffy

 
Self Service Rate

55%

Reduction in Support Tickets

3X Increase in response rate

30%

Faster Ticket Resolution

60% More meeting booked

60%

Customer Self Service Rate