Self-service Software For Ecommerce

Resolve up to 50% of tickets before they reach agents

See why 500+ Ecommerce merchants chose Richpanel to save customer support time, boost agent productivity and cut down resolution times. Schedule a demo now.

Customer Support & Self-service App For Shopify Plus

Resolve up to 50% of tickets before they reach agents

See why 500+ Shopify merchants chose Richpanel to save customer support time, boost agent productivity and cut down resolution times. Schedule a demo now.

Trusted by 500+ Shopify & Shopify Plus merchants

We migrated from Zendesk to Gorgias and then to Richpanel. We reduced agent handled interaction by 50%. The self-service portal is helping our customers resolve most of the queries and only redirecting the complex issues to our team.

Julian Quintães, CEO

Pawz.com

This tool has been very helpful for the growth of our business. It's removed entirely the need for us to hire on another customer service team member.

Jessica Taylor

CX, CaliRaisedLed.com

We've realized a 30-40% self-resolution rate since migrating to Richpanel's self-service platform. We've freed up our customer service from answering self-resolvable questions.

Hov Mkhitaryan

Head of Product, 310Nutrition.com

We were really excited about Richpanel before on-boarding due to the amazing self-service options available for our customers and they have not disappointed! The deflection rates for their self-service portal easily surpass the rates seen with other popular tools!