Trusted by global ecommerce brands
A complete customer support platform
Richpanel offers a complete customer support suite for ecommerce businesses. With Richpanel you get one shared inbox for all your customer support requests from WhatsApp, Email and Live Chat. Richpanel integrates with your cart platform (Magento, WooCommerce, Shopify) and offers all the tools you need to resolve customer issues faster than ever.
All the customer support tools you need
Shared inbox
One shared inbox to manage support requests from WhatsApp, Email and Live Chat
Ecommerce Integration
Access all the customers store data ready to be used in responses and macros
Easy collaboration
With unlimited agents and teams, easily collaborate to quickly resolve customer issues
Order Actions
Let the agents perform order actions right inside the helpdesk
Power Tools
Use Power Reply and shortcuts specially designed for ecommerce support teams
Performance Analytics
Know the impact your support has on sales and customer satisfaction
