Richpanel Help Desk + WhatsApp Business Integration for your ecommerce store
Start supporting your customers on WhatsApp. With Richpanel, you can enable Whatsapp Help Desk for your ecommerce. Let your customers reach you on their favourite messaging platform while you get all the helpdesk tools to support them.
No credit card required. 14-day free trial.
Trusted by global ecommerce brands
A complete Customer Service Software
Richpanel offers not just Whatsapp Help Desk but a complete customer support suite for ecommerce businesses. With Richpanel you get one shared inbox for all your customer support requests from WhatsApp, Email and Live Chat. Richpanel integrates with your ecommerce platforms such as Magento, WooCommerce, Shopify, and BigCommerce to name a few offering all the functionalities you need to resolve customer issues faster than ever.
All the customer support tools you need
Shared inbox
One shared inbox to manage support requests from WhatsApp, Email and Live Chat
Ecommerce Integration
Access all the customers store data ready to be used in responses and macros
Easy collaboration
With unlimited agents and teams, easily collaborate to quickly resolve customer issues
Order Actions
Let the agents perform order actions right inside the helpdesk
Power Tools
Use Power Reply and shortcuts specially designed for ecommerce support teams
Performance Analytics
Know the impact your support has on sales and customer satisfaction
