Trusted by popular ecommerce stores
Woocommerce Ticketing System to help customers themselves
Offer a hassle-free guided self-service portal on your WooCommerce store. With Richapanel’s Woocommerce Support Ticket System, your customers see all their past orders in one place to select an issue with a particular order to submit a support request. Your agents get all the order and customer info they need to resolve the customer issue instantly.
Meet the only Woocommerce Help Desk Plugin peculiarly crafted for ecommerce stores
Unlike your typical Woocommerce helpdesk ticketing system, Richpanel seamlessly integrates with your WooCommerce store to bring the customer's store data right inside your helpdesk. It also connects with all your support channels to help the support agents provide fast and personalized service at scale, without jumping around multiple tools.
- Email, Live Chat and Whatsapp in one inbox
- Intelligent rule beased assignment of tickets
- Easy collaboration between user and teams
- All the customer's data inside helpdesk for better context
- Shortcuts and Power Replies to provide faster resolution
- Unlimited users and teams to scale your support team
Live Chat for Woocommerce enhancing your store experience
Richpanel’s Woocommerce Live Chat is built to work seamlessly with the help desk and your ecommerce store. You have full control on where and how to show the live chat widget to provide responsive on-store support to your customers and website visitors.
- Customize chat widget to match your store experience
- Easily distinguish your customers from visitors
- View and use customers store data in conversations
- Free up your agents, let the automation bot generate leads
- Let the users continue conversation from their email
- View messages from all support channels in one inbox