About Richpanel

Richpanel is the new, modern way businesses provide customer support. We're on a mission to create support journeys that engages and inspires customers to use the tech.

We've all had bad support experiences that are a drag. Long hold times, transfers to other agents, repeating information are all drivers of disloyalty. The modern customer seeks low-effort, quick resolution.

At Richpanel, we are passionately working towards re-imagining this long support process that extends over numerous interactions. Our focus is on designing support journeys that help customers resolve issues instantly without waiting on human agents.

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What did we miss?

If you didn't see a job post that suited you, don't worry, not every role we hire will come from a pre-defined job description. We're always excited to hear about talent that will help us create better products and contribute to the success of customer support journeys!