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Product

AI Agents AI Safety Helpdesk Self-Service Portal Social Media AI Returns & Exchanges

Results

LTV Maxxing Customer Stories 50% Guarantee Trust Center

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CX your team loves. Numbers your CFO approves.

50% automated in 30 days. Or every dollar back.

30% lower bill. In writing, from day one.

Helpdesk Seats

The inbox your people work in. Every channel, one view per customer.

$99 per seat, per month

No per-ticket fee on top of the seat. Replies are never metered.

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What's included

Unified inbox across every channel, one view per customer
Round robin, assignment rules, teams and multi-brand queues
CSAT, team and revenue reporting, plus a custom report builder
Macros, saved views, internal notes and custom fields
Customer, order and subscription context beside the reply
One-click migration from Gorgias or Zendesk, and we buy out your contract

AI Agents

The repeat tickets that bury your team, resolved end to end.

$0.20 per AI handled conversation

Roughly 15x cheaper than a human, 5x cheaper than other AI.

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What's included

70 to 80% of conversations resolved end to end
Email, chat, social, SMS and WhatsApp on the same meter
Trained on your policies. Escalates when unsure, never guesses
You choose the model and the token budget: Claude, GPT or Gemini
QA AI reviews 100% of conversations and feeds the misses back
Copilot for your agents, on the same meter
Charged once. No second fee for a ticket the AI resolved

Try our pricing calculator

Add-ons

More, on the house.

Two more agents and a self-service portal, at no add-on fee. Returns costs extra, from $99 a month.

QA Agent

Reads every closed conversation and shows where the answer went wrong.

Free no add-on fee

Runs on the same meter you already pay for. Nothing new on the bill.

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What's included

100% of conversations reviewed, not a sample
Finds knowledge gaps and wrong answers
Ranks every miss by how often it happens
Feeds every fix back into better AI replies

Social Media Agent

Answers comments and DMs under your ads at 2am, in your voice.

Free no add-on fee

Social runs on the same meter as email and chat. One meter, every channel.

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What's included

Replies to comments and DMs 24/7
Hides spam and offensive comments
Works on organic posts and paid ads
Escalates to your team when unsure

Self-Service Portal

Customers answer their own "where is my order" before it becomes a ticket.

Free no add-on fee

A question answered here never becomes a ticket, so it costs nothing.

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What's included

Order tracking and WISMO deflection
Branded help center and FAQs
Self-serve returns, exchanges and cancellations
Works across every channel you support

Returns & Exchanges

Turns return requests into exchanges, so the revenue stays with you.

$99 per month to start

The one add-on that costs extra. Improve your exchange ratio 10% in 60 days, or every dollar back.

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What's included

Automated return and exchange policies
Shop Now exchanges and bonus store credit
Carrier rate shopping and fraud prevention
Labels funded by Returns Protection at checkout

Guaranteed outcomes. Or every dollar back.

50% AI automation in 30 days

30% lower total bill In writing, from day one.

$0 risk to you Full refund if we miss.

Book a demo Miss either number, every dollar back.

The price is simple. The outcomes are serious.

70%

Lower cost per ticket

Our cost per ticket dropped 70%. That is about $500K back every year, and CSAT climbed from 88% to 96%.

Sean Frank

CEO, Ridge

18→10

Agents, volume flat or up

We have had zero downside. The implementation was pretty immediate, which actually shocked me. It just went off without a hitch.

Cody Plofker

CEO, Jones Road

50%

Lower software cost

Leave with your exact number.

Bring your numbers. We price it live.

Your cost today
Your Richpanel price

Book a demo Your numbers. Your policies. Your decision.