Pay Less, Automate More.

30% guaranteed savings vs Zendesk/Gorgias + 50% fewer tickets in 30 days.

Humans handle the exceptions

Helpdesk Seats

For your human agents. Every channel in one inbox, with an AI copilot working alongside them.

$99 per seat, per month
  • Unified inbox across every channel, one view per customer
  • AI copilot drafts replies and takes real actions
  • One-click migration from Gorgias, Zendesk, and more, done for you
Book a demo
Try our pricing calculator

Two minutes. Your volume, your team size, your monthly bill.

Add-ons

More, as you grow.

Three come free with every plan. Returns starts at $99 a month.

QA Agent

Free

Reviews every closed conversation, human or AI, and turns the misses into fixes you approve in one click.

  • 100% of conversations reviewed, not a sample
  • Finds knowledge gaps and wrong answers
  • Feeds every miss back into better AI replies

Social Media Agent

Free

Keeps Facebook and Instagram comments and DMs answered in your brand voice, around the clock.

  • Replies to comments and DMs 24/7
  • Hides spam and offensive comments
  • Escalates to your team when unsure

Self-Service Portal

Free

A branded help center where customers track orders, start returns, and get instant answers 24/7, no agent needed.

  • Order tracking and WISMO deflection
  • Branded help center and FAQs
  • Self-serve actions across every channel

Returns & Exchanges

From $99/mo

A branded returns and exchange portal for brands that want exchanges, not refunds. Returns Protection at checkout pays for your shoppers' return labels.

  • Automated return and exchange policies
  • Shop Now exchanges and bonus store credit
  • Carrier rate shopping and fraud prevention

The guarantee

50% resolution in 30 days. Or every dollar back.

We set Richpanel up on your real business, policies, and tools—then guarantee the result. The risk stays with us.

Book my 20-min demo

The receipts

The price is simple. The outcomes are serious.

Sean Frank, CEO of Ridge
Ridge

Sean Frank

CEO, Ridge

Our cost per ticket dropped 70%. That is about $500K back every year, and CSAT climbed from 88% to 96%.

$500KSaved every year
88% → 96%CSAT
Cody Plofker, CEO of Jones Road Beauty
Jones Road Beauty

Cody Plofker

CEO, Jones Road Beauty

We've had zero downside. The implementation was pretty immediate, which actually shocked me. It just went off without a hitch. We cut our CX team from 18 to 10 agents with order volume staying the same or even going up.

18 → 10Agents, volume same or up
50%Fewer tickets per order
Matt Bertulli, Co-founder and CEO of Pela
Pela

Matt Bertulli

Co-founder & CEO, Pela

All our customer experience metrics have reached an all-time high. Our Trustpilot rating jumped from 2.2 to 3.4 in the first four weeks. Our CSAT is 90%. And we've cut our SaaS costs by 50% since switching.

50%SaaS cost savings
2.2 → 3.4Trustpilot in 30 days
Mehtab S. Bhogal, Co-founder of Karta Ventures
Karta Ventures

Mehtab S. Bhogal

Co-founder, Karta Ventures

I've moved 3 of our brands to Richpanel. We experienced a 72% decrease in ticket volume for one of our portfolio brands. There were zero issues moving to Richpanel; it was super smooth. We run everything on Richpanel.

72%Decrease in ticket volume
3 brandsOne platform

20-minute pricing session

Leave with your exact number.

Bring your monthly conversation volume, agent count, and one hard ticket. We’ll price Richpanel against your current setup and run the ticket live.

Book my 20-min demo
What you leave with20 min
01
Your current CX cost

Software, AI, seats, and loaded agent cost.

02
Your exact Richpanel price

Monthly and annual, calculated at your real volume.

03
One hard ticket, run live

Using your policies, tools, and customer data.

Your numbers. Your policies. Your decision.