Richpanel clears repeat work with AI, then gives your team the conversations that need judgment, with the customer, order, policy, and prior history already open.
One working queue. Email, chat, social, WhatsApp, SMS, and voice through Aircall, Dialpad, or JustCall.
AI and humans work from the same conversation, customer record, connected systems, policies, and prior actions. No context gets lost at handoff.
People see only the work that needs judgment. Email, chat, social, WhatsApp, SMS, and voice through Aircall, Dialpad, or JustCall arrive in one queue.
The whole story is open before anyone replies. Customer history, orders, subscriptions, returns, and data from connected systems sit beside the conversation.
The queue is already cleaner when your team opens it. AI clears eligible repeat work while filtering, tagging, assignment, and routine actions run automatically.
Build the playbook once. Routing, response templates, notifications, approvals, and customer actions follow the rules your team approves.
Karta Ventures moved three brands to Richpanel. The migration had zero issues, and one brand reduced ticket volume by 72%.
Karta Ventures moved three brands to Richpanel. Zero migration issues.
Verified result · Mehtab Bhogal, Co-founder & CEO30-min PoC built live on your data · 2-week pilot · 4-week full deployment. Your current helpdesk stays live until the Richpanel setup is verified, then you cut over once.
Turn team knowledge into shared playbooks, keep handoffs visible, route exceptions to the right person, and inspect quality from the same workspace.
The guarantee
Or every dollar back.
We configure Richpanel on your real policies and integrations. If it doesn't autonomously resolve at least half your conversations within 30 days, you get every dollar back. No proration. No loopholes.
SOC 2 + HIPAA audited · GDPR compliant