50% resolution in 30 days. Or every dollar back. See the guarantee →

AI Powered Helpdesk

AI agents that never sleep, never hallucinate, never go off-brand.

Resolve 70–80% of conversations autonomously, 24/7. Starting from $0.40 each.

See it built on your brand

Live on the call · 20 minutes · No slide deck

Trusted by category leaders

Powering CX for brands doing over $10B in annual revenue.

Ridge Jones Road Pela Lomi Lashify Aloha Wildgrain Shinesty DadGang and 1,000+ more

Live case studies: skincare brand CSAT up 22% in 33 days · wellness brand 60% AI share at 4.43 / 5 CSAT. Read both →

Headline numbers · what you get

Autonomous resolution
70–80%
Of all conversations resolved end-to-end by AI agents, without human intervention.
+50% over current AI tools that just deflect
Estimated cost per conversation
~$0.40
Estimate based on a typical mix of simple and complex conversations, you pay only for the tokens you use.
vs. $2–$10 of human cost
Setup time
20min
From paste-your-URL to working AI agent on your store. No engineering.
vs. 6 weeks of consulting
Risk reversal
30days
To hit 50% autonomous resolution. If we miss, you pay nothing.
Or every dollar back

The reality

You tried AI. It didn't work.

The AI answered with generic templates. It hallucinated order numbers. It got your brand voice wrong. Customers got frustrated. Your team took over anyway.

Meanwhile you're still context-switching across 5 tools. Email in one inbox, chat in another, DMs in a third, returns in a fourth, orders in a fifth. 200 emails a day. 2–3 day response times. Black Friday breaks the queue.

You're paying $2–$10 per conversation for work that doesn't require human judgment. And the AI tools you've tried haven't earned back a dollar of it.

The product

Not a chatbot. An AI team.

CX Manager · Customer AI · Agent AI · QA Agent. Four AIs, four jobs, same operating manual.

app.richpanel.com/customize/ai-team
Your AI CX team, CX Manager AI on top, with Customer AI, Agent AI, and QA Agent as specialists, each with live activity counters

The CX department you'd build from scratch, with live workload, per role.

Up close, one conversation

The AI doesn't just reply. It saves the customer.

Cancel requests don't have to end in cancellation. The AI asks why, finds the right offer, applies it autonomously, and replies in a voice that sounds like your best agent. Revenue saved, not just tickets deflected.

app.richpanel.com/conversation
A retention-save conversation: customer wants to cancel, AI offers a free Vanilla swap, customer accepts. Right pane shows the plan, 5 tool calls, and the sent reply with +$216 ARR saved.

Right pane: every reasoning step, every tool call, every action, visible. Outcome: +$216 ARR saved on one conversation.

Beyond the basics

Two more reasons brands switch.

Multi-store
One login. Two or more brands.
Each store gets its own AI, with its own voice, its own SOPs, its own products. But your team works from a single inbox.
Retention
Saves cancellations, not just deflects tickets.
Subscription cancel flows. Retention offers. Pause vs. cancel alternatives. The AI acts as a retention expert. Revenue saved, not just cost cut.

The comparison

Human agents vs other AI vs Richpanel AI.

Side-by-side on accuracy, response time, brand voice, cost, and security. The numbers don't lie.

Human Other AI Richpanel AI
AccuracyVaries by agentGeneric, hallucinatesConsistent, verified, on-brand
Response time2 – 5 minutesSeconds (often wrong)< 10 sec (right)
Brand voiceTraining-dependentOff-brand templatesTrained from your URL in 5 min
Resolves vs deflectsResolvesDeflects to a formResolves end-to-end
AvailabilityBusiness hours24 / 724 / 7 / 365
Cost / conversation$2 – $10Fee + you still pay humans~$0.40 est.
Data securityHuman error riskVaries by vendorSOC 2, zero data leaks

Why CX leaders trust us

Built for teams that can't afford to get it wrong.

Hallucination-proof.
Grounded in your data. Never invents information. Escalates when unsure.
Enterprise-grade security.
SOC 2, GDPR, CCPA. Your data never trains models.
Infinitely scalable.
Black Friday surges and 3 AM queues. Scale up and down instantly.

Zero risk

50% resolution in 30 days, or your money back.

We set up your AI on your actual store, with your real policies, your real integrations. If it doesn't resolve at least 50% of conversations autonomously in 30 days, we refund every dollar. No hoops. No proration. No "but the data."

See it built on your brand

Built live on the call · 20 minutes · No credit card

Your AI improves from 50% to 80% over time, without touching the model. See how it learns →

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