Effortless customer support for your ecommerce store

Richpanel is a modern, simple platform to track, manage and resolve customer support issues.



Effortless customer support for your ecommerce store

Richpanel is a modern, simple platform to track, manage and resolve customer support issues.

Trusted by 500+ B2C brands


Create a self-service portal in minutes

Instantly resolve 30-40% of customer issues before reaching agents. Grow your business without an expansion of your support team.

Create a self-service portal in minutes

Instantly resolve 30-40% of customer issues before reaching agents. Grow your business without an expansion of your support team.

  • Julian Quintães, CEO
    The self-help features are game changers and can impact ticket processing volume and reduce agent interactions by 40%.
  • Thea Lopatka, Founder/CEO
    We are finding Richpanel has brought structure and sanity to our rapidly growing support team. We've been able to quickly graduate from canned responses and an anaemic Help Center to a truly robust means of supporting customers without losing our minds in the meantime.
  • We can see customer's orders & tracking info right inside the agent screen. This is a huge time saver and our agents don't have to switch back and forth between helpdesk & store admin anymore.
    May-Elise
    Omega3 Innovations

Agent Console & Ticketing

Bring your support channels and customer data in one simple, beautiful dashboard. Help agents efficiently resolve customer issues without switching tabs.


Multiple channels & ecommerce connectors

  • Support customers on Email, Chat, Facebook, Instagram & WhatsApp.
  • Integrate order data and actions from ecommerce and CRM.
  • API to connect custom and on-premise data sources.

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