Customer Data Platform
Connect all your data sources and create tidy Customer 360 profiles
Businesses today are constrained by the gap that exists between data and apps. Richpanel eliminates that gap by bringing your customer data in one single platform, empowering teams to be in complete control of their data.
Customer Analytics
Build powerful segments based on actions customers take
Richpanel automatically creates intelligent segments based on the lifecycle stage of each customer. We put machine learning to work on historical data to tell you exactly what actions will influence repeat purchases and suggest next best actions for each segment.
Team Inbox
Manage all your conversations in one collaborative workspace
Shared Visibility Easily see new messages, unresolved emails and who's working on what to avoid duplicate and missed messages. Multi-Channel Inbox Save time managing multiple email accounts and other channels — social, SMS, chat, calls — without switching tools. Automations Respond faster by automatically moving and assigning emails to the right person, team, and inboxLive chat messenger to turn visitors into customers
Offer proactive support, guide customers and generate more leads with a modern messenger on your website.
Security is ground zero for everything we do.
We take the responsibility of managing your data seriously.
Secure
Data is encrypted at rest and in transit.
Single Sign-on
Access control and Single Sign-on
GDPR Compliant
Erase data when user exercises rights in GDPR