AI helpdesk for CX teams at scale
The AI-native helpdesk that runs your CX department end to end. Your people handle the exceptions. Backed by a full money-back guarantee.
Guaranteed offer
We prove the lower bill before you switch, then guarantee the results in your first 30 days.
Claim your offerAlready on Gorgias, Zendesk, Intercom, Decagon, or Sierra AI? We show you the lower bill before you switch. If we can't, you don't.
Richpanel's AI agents and self-service resolve at least half your tickets.
We're literally saving a fortune and it's only installed a month! It's now automatically handling over half of all customer support requests that previously required manual attention.
Richpanel transformed our customer support across Paleovalley and Wild Pastures, consolidating multiple channels, reducing response times, and improving CSAT. More than just a support tool, it's a true partner in growth.
I've moved 3 of our brands to Richpanel. We experienced a 72% decrease in ticket volume for one of our portfolio brands. There were zero issues moving to Richpanel; it was super smooth. We run everything on Richpanel.
✕ You babysit these flowchart builders
✕ Takes weeks to set up
✕ Still hallucinates
✕ Dashboard says automated. Payroll stays the same.
Our AI Automation Rate is 42%. We can add about 9 points if I handle subscription cancellations. Want me to wire it up?
Do it.
YouContext, guardrails, and a pre-flight QA agent, all set.
“Our last AI took months to set up. This one took a single conversation, and it showed up in payroll.”
Your AI built live on your data, on the call. 50% resolution in 30 days or your money back.
One platform
Your AI works on every channel. It pulls data and takes real actions in every tool you connect. Refunds, order tracking, subscription changes, handled.
Shopify
Google Sheets
Recharge
Loop Returns
AfterShip
Amazon
ShipStation
Redo
Skio
Loop Subscriptions
How big is your support team?
Day 1
Your tickets move in
Tickets, replies, macros, and tags come over in one click. Your team keeps working. Nothing breaks.
Day 5
We train your team
We walk your agents through the new inbox and answer every question, live.
Day 7
Your AI ramps up
It goes live in copilot mode, drafting every reply for your team to approve. Switch to fully autonomous when you are ready.
We migrate 40 to 60 brands per month from these platforms. One-click import for tickets, macros, tags, and users. Everything comes with you.
Run multiple brands from one workspace. Configure brand-specific AI and policies, and manage everything from one inbox, one team.
Compliance First
Powering customer support for 3,000+ businesses since 2020. Independently audited across SOC 2 Type II, HIPAA, and GDPR. Penetration-tested annually. See the full trust center →
SOC 2 Type II
Audited annually
HIPAA
Third-party audited
GDPR
Audited · EU-ready
AES-256 Encryption
At rest · TLS A+ in transit
99.9% Uptime
AWS · 3 availability zones
Or your money back. No hoops.
We set up your AI on your actual business, with your real policies and integrations. If it doesn't resolve at least 50% of conversations autonomously in 30 days, we refund every dollar. No proration. No "but the data."
SOC 2 + HIPAA-audited · GDPR compliant