Automate your Customer Service. Just like Amazon.

What if your ecommerce store could automate 40% to 60% of your support tickets? What if your agents could spend time with customers that are likely to purchase?

See how 1500+ companies are using Richpanel to deliver exceptional customer service.


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30 mins to go live Transparent pricing Free onboarding

Used daily by 1,500+ ecommerce brands

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4.9/5 ON G2 CROWD


PLATFORM OVERVIEW

Watch 5-min Video demo

Customer stories


Self-Service Portal

Auto resolve 40-60% of support tickets

Help your customers track orders, request returns, exchanges and other repetitive tasks. So your agents can focus on customers really in need.

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Agent Helpdesk

See all channels & order data in one place

Respond faster to customers on email, Live Chat, Facebook, Instagram from one place. See purchase history & take order actions without jumping around multiple tools.

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Powerful Reporting

Surface critical issues in product, processes and website.

Richpanel analyses thousands of tickets and categorizes them into easy to understand buckets so you know which issues need your attention.

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Integrate your entire ecommerce stack

Get setup in 30 minutes or less. Our plug-n-play integrations make it simple to connect your ecommerce store, support channels and apps.

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Already using a helpdesk?

Integrate Richpanel with your existing helpdesk. Or use Richpanel as your end-to-end customer service platform.


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Join the 1,500+ fast growing ecommerce brands


Request a demo
30 mins to go live Transparent pricing Free onboarding