Comment Moderation on Autopilot

An AI powered Social Media Moderator that automatically hides brand-damaging content, spam and troll comments across paid, and organic social media in seconds.

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Protect Your Ad Spends

Your comment section is your social proof warzone. Negative comments are a credibility killer. AI moderator works 24x7 to maintain a positive brand reputation.

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Always on, so you don’t have to be

50% of the comments are posted during non-business hours and weekends. The AI Employee works 24x7 so you can rest knowing your brand is protected from the next social media uproar.

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Prevent Crisis

The AI Moderator can identify and escalate issues that could turn into larger problems if left unaddressed.

Watch the AI Employee in action

Let us help you crush your CX goals!

Start your 14-day free trial, or connect with our team to get a personalized demo of Richpanel.

Get ready to handle holiday peak volumes, without hiring more people.

We get it. Moving sucks! We made it easy with our migration bundle.

We get it, moving sucks.

You have to spend time in the setup, migrate your data and convince your team - which is never easy!

We built tools & resources specifically to make it easier for you to switch.

Richpanel Migration Bundle

$5000 FREEHoliday Prep offer

Complete migration in 2 weeks
Social media moderator

Hi, I’m your new team member

I track comments, hide brand damaging content, and engage buyers 24x7 across organic and paid social channels.

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Protect Your Ad Spends

Automatically detect and remove harmful comments, spam, and trolls to protect your advertising investments and brand reputation.

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Crisis management

Proactively identify and address potential issues before they escalate into major brand crises through intelligent AI monitoring.

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Always on

50% of comments come during non-business hours. With 24/7 AI moderation, your brand stays protected even when you're offline.

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Handle support queries

Resolve customer support queries in real time and create tickets for issues needing further troubleshooting.

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Pattern analysis

Surface trends and analyze customer sentiment to spot concerning areas and opportunities for improvement.

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Your brand voice

Customize the AI's personality to best resonate with your brand. You can make the AI witty, friendly, professional, or whatever suits your style.

We used to have 4 full time social media managers”

Stephanie Bingham
CX Project and Communications Manager, Ridge
12k
Comments managed per month
391
Man hours saved per month
93%
Accuracy rate
7% handled by humans
24/7
Work hours

Included in your Richpanel subscription at no extra cost

Social Media AI is included in the Pro Max Plan of the Richpanel Help desk platform.

*Usage is subject to fair use policy. Limited to 10,000 comments/month.

PRO MAX

$89

per agent/month
For businesses that need multiple brands, advanced analytics & social media automation.

Go live in one hour

We get it, moving sucks.

You have to spend time in the setup, migrate your data and convince your team - which is never easy!

We built tools & resources specifically to make it easier for you to switch.

Pause
Play
Richpanel Migration Bundle

$5000 FREEHoliday Prep offer

Complete migration in 2 weeks

Invite your CX team to evaluate Richpanel

Join our upcoming webinar: "Discover How Richpanel Can Transform Your CX"

Watch the AI Employee in action

Put your community management on auto-pilot

Start your 14-day free trial, or connect with our team to get a personalized demo of Richpanel AI.