The CX Platform used by RIDGE, SNOW, Jones Road Beauty & 2,000+ Ecommerce brands

The brands on Richpanel do over $2 Billion in sales every year!

perlabco
50%
reduction in costs
perlabcoperlabcoperlabco
Migrated from Zendesk
Migrated from Zendesk
thinx
96%
customer satisfaction score
Migrated from Gorgias
mr marvis
55%
automation rate
Migrated from Gorgias
snow
40%
reduction in tickets
Migrated from Zendesk
proteinwork
$1M+
generated from customer service
MR Marvis
Migrated from Kustomer
30% automation rate
snow
Migrated from Gorgias
40% reduction in tickets
thinx
Migrated from Zendesk
96% CSAT score
protine works
Migrated from Gorgias
gorgias
90% CSAT score
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Brands are crushing their CX goals with Richpanel AI

Increase the capacity of your customer service team & add new capabilities that were never before possible.

Manage the comments section to boost social proof on your ads. Automatically hides troll & brand damaging comments, while strategically engaging with relevant comments. Boost your Ad CTRs by up-to 30%.

Handles the repetitive queries, helps agents draft replies & do 2-way translations. Boost rep productivity by 50%.

Analyzes all customer conversations and builds reports that tell you what people like or dislike about your products.

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Richpanel vs Other SaaS

Gorgias is just a helpdesk, Richpanel is much more

Get AI Employees that increase your support capacity & adds new capabilities not possible before

Use the Voice of Customer AI to analyze conversations and find what people like or dislike, so you can make improvements

Get a fair, fixed pricing with no surprises

customer
Purpose built for Ecommerce & always has your back.

Richpanel integrates data from your favourite Ecommerce apps.

Our free trial support is better than their enterprise tier support.

We've got your back 24/5, day or night.

customer
Manage all channels, not just chat.

Manage email, chat & social media from one app

Get detailed insights from your conversations data

Scale your CX with assignment, automations and AI

richpanel vs shopify inbox
Upgrade to a modern CX stack

Upgrade to a great user interface that your customers & agents love

Get the AI Employees that help you reduce costs, increase productivity

Voice of Customer reports that help you with actionable insights

kustomer

Hear what brands are saying after migrating to Richpanel

But… we already have a helpdesk and switching is a pain!”

We get it. Moving sucks! The good news is that we have made the process painless.

We get it, moving sucks.

You have to spend time in the setup, migrate your data and convince your team - which is never easy!

We built tools & resources specifically to make it easier for you to switch.

Automate with AI

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Invite your CX team to evaluate Richpanel

Join our upcoming webinar: "Discover How Richpanel Can Transform Your CX"

Let us help you crush your CX goals!

Start your 14-day free trial, or connect with our team to get a personalized demo of Richpanel.