February 18, 2020
Customer engagement is critical to Ecommerce success. As we step into a new decade, It’s imperative to understand where we are heading in the […]
January 3, 2019
Advances in technology and marketing allow us to drive our products and strategies to their maximum potential, but have we reached that maximum potential […]
May 12, 2018
An Identity Graph (ID Graph) is a database that stitches customer records from all your data sources to create a Unified Customer Profile. The […]
February 11, 2020
“In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.” – Doug Warner At the […]
January 18, 2020
Richpanel provides you with a complete customer support solution inside one dashboard. It seamlessly integrates with ecommerce platforms to fetch customer’s store data like […]
March 2, 2020
Ecommerce businesses are investing more and more in delivering great customer experience. Why? Because it doesn’t only make the business stand out from the […]
September 25, 2018
Richpanel Commended as an Efficient Help Desk & Ticketing Software by an Independent Platform for SaaS Reviews Understanding the context behind each customer engagement […]
October 19, 2018
The Ecommerce space is constantly changing as new tools, marketing tactics and services gain popularity. In order to thrive in Ecommerce, you need to […]
January 4, 2019
Why Is CRM the Key to a Successful eCommerce Business? Once you open an online business, you immediately realize that your competition is right […]