September 3, 2020
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Start your Ecommerce Call Center in 20 minutes with Aircall & Richpanel

Ecommerce merchants can launch their own call center (integrated with CRM) in minutes If you […]
April 16, 2021
eCommerce Return Rates: What are they, and how can you reduce them?

Reducing Your Ecommerce Return Rates: Benchmarks and Best Practices

Executive summary: The average ecommerce return rate hovers around 20-30% There are predictable and common […]
April 16, 2021
Ecommerce live chat support: What is it, and how it can help you grow

How To Win With Ecommerce Live Chat Support in 2021

Executive Summary: Live chat support on your eCommerce website can help you boost customer satisfaction […]
October 14, 2020
Manage Yotpo reviews directly from Richpanel Help Desk Software

Manage Yotpo reviews directly from Richpanel Help Desk Software

As a Shopify store owner, one of the best free marketing tools you have is […]
September 3, 2020
Shopify Customer Service CRM App

11 Best Shopify Apps used by eCommerce stores doing $10M and above

The market offers jillions of Shopify apps. It’s no surprise. But here’s the catch. You […]
March 26, 2020
whatsapp business api ecommerce

How To Leverage WhatsApp Business API For Ecommerce

WhatsApp is the most used messaging platform with more than 2 billion active users worldwide […]