September 3, 2020
Ecommerce merchants can launch their own call center (integrated with CRM) in minutes If you […]
August 24, 2021
Executive summary: Managing your orders, customer data, and inventory levels in spreadsheets can work for […]
August 24, 2021
Executive Summary: A customer self-service portal can resolve 40-60% of tickets, without ever having to […]
April 16, 2021
Executive summary: The average ecommerce return rate hovers around 20-30% There are predictable and common […]
April 16, 2021
Executive Summary: Live chat support on your eCommerce website can help you boost customer satisfaction […]
October 14, 2020
As a Shopify store owner, one of the best free marketing tools you have is […]
September 3, 2020
The market offers jillions of Shopify apps. It’s no surprise. But here’s the catch. You […]
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