Effortless customer service for your Magento store

Helpdesk & ticketing system purpose built for Magento stores. Provide customer service on email, live chat, phone & social from one simple dashboard.

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Top Magento stores enjoy using Richpanel

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Your customers will love you. Your Customer Support agents, even more.

The Richpanel Help Desk Software integrates with your Magento ecommerce store in just a few minutes. Handle and close tickets faster. Customer Support teams can access all customer data from within the dashboard, and resolve tickets instantaneously.

  • Single inbox for Email, Chat, Facebook, Instagram, WhatsApp
  • Smart ticket assignment based on customizable rules
  • Save time with with canned responses
  • Automate replies with rules
  • No limits on number of users
  • Get reports on agent and team performance


Delight with Live Chat for Magento

Talk to your customers and visitors when they are on your Magento store with Live Chat. You can fully customize it to suit your brand identity.

  • Customers can start conversations on chat, and continue on email
  • Capture lead information and let customers know turn-around times
  • Easily differentiate between customers and visitors
  • Customer Support team gets full context of every conversation

Raise the bar for Customer Service with Richpanel

Don't settle for a generic support system. Upgrade to a helpdesk purpose built for Magento.

5 min to set up. No code needed. No user limits.

Create Free Account Request a Demo