Top Magento stores enjoy using Richpanel
Your customers will love you. Your Customer Support agents, even more.
The Richpanel Help Desk Software integrates with your Magento ecommerce store in just a few minutes. Handle and close tickets faster. Customer Support teams can access all customer data from within the dashboard, and resolve tickets instantaneously.
- Single inbox for Email, Chat, Facebook, Instagram, WhatsApp
- Smart ticket assignment based on customizable rules
- Save time with with canned responses
- Automate replies with rules
- No limits on number of users
- Get reports on agent and team performance
Delight with Live Chat for Magento
Talk to your customers and visitors when they are on your Magento store with Live Chat. You can fully customize it to suit your brand identity.
- Customers can start conversations on chat, and continue on email
- Capture lead information and let customers know turn-around times
- Easily differentiate between customers and visitors
- Customer Support team gets full context of every conversation