Scale your customer service without hiring more agents

Create an Amazon-like self-service portal in minutes. Resolve up to 50% of issues without reaching agents and save customer support costs.

Create Free Account Request a Demo

Schedule a live demo and get all your questions answered.

Scale your customer service without hiring more agents

Create an Amazon-like self-service portal in minutes. Resolve up to 50% of issues without reaching agents and save customer support costs.

Create Free Account Request a Demo

Used by 1500+ fast growing DTC brands

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Overwhelmed with support tickets?

Richpanel Self-Service Portal resolves customer issues instantly and delivers up to 50% self-service rate. Freeing up agents to work on tickets that need time and attention.

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example screenshot of interactive self-service for ecommerce orders
order level self-service widget
 

Personalized for every single customer

Ditch the generic FAQs/ Knowledge-base, for a self-service experience that is personalized for each customer. Surface the most relevant scenarios based on customer stage and order status. For instance, let users change shipping address before it's shipped or request a refund for upto 30 days after delivery.

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Resolve, don't deflect

Instead of redirecting customers to articles, enable an effortless self-service approach focused on issue resolution, not deflection.

See it in action
order level self-service widget
order level self-service widget
 

Works on top of your existing helpdesk

Integrate Richpanel self-service portal with your existing helpdesk or use it with Richpanel agent helpdesk. We support Zendesk, Freshdesk, Gorgias, SalesForce Service Cloud and several others.

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Scale your customer service without expanding your support team

Create Free Account Request a Demo