Used by 1500+ fast growing DTC brands
Overwhelmed with support tickets?
Richpanel Self-Service Portal resolves customer issues instantly and delivers up to 50% self-service rate. Freeing up agents to work on tickets that need time and attention.Learn more
Personalized for every single customer
Ditch the generic FAQs/ Knowledge-base, for a self-service experience that is personalized for each customer. Surface the most relevant scenarios based on customer stage and order status. For instance, let users change shipping address before it's shipped or request a refund for upto 30 days after delivery.Learn more
Works on top of your existing helpdesk
Integrate Richpanel self-service portal with your existing helpdesk or use it with Richpanel agent helpdesk. We support Zendesk, Freshdesk, Gorgias, SalesForce Service Cloud and several others.Learn more