Customer Support & Self-service App For Shopify Plus

Resolve up to 50% of tickets before they reach agents

See why 500+ Shopify merchants chose Richpanel to save customer support time, boost agent productivity and cut down resolution times. Get your Richpanel account or request a demo now.


Start free trial Request a demo

Customer Support & Self-service App For Shopify Plus

Resolve up to 50% of tickets before they reach agents

See why 500+ Shopify merchants chose Richpanel to save customer support time, boost agent productivity and cut down resolution times. Get your Richpanel account or request a demo now.



Used daily by 500+ fast growing Shopify & Shopify Plus merchants

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  • richpanel-client-theproteinworks
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  • Victoria Shanley, CMO
    My favorite feature is the self service portal where our customers can answer their own questions without actually needing to talk to a representative. With this feature alone we have cut our emails in half!
    Victoria Shanley, CMO
    Frenchie Bulldog
  • Jessica Taylor
    client-logo-caliraisedled This tool has been very helpful for the growth of our business. It's removed entirely the need for us to hire on another customer service team member. Glad to have added this on!
    Jessica Taylor
    Cali Raised Led
  • Julian Quintães, CEO
    client-logo-pawz We migrated from Zendesk and reduced agent handled interaction by 40%. The self-service portal is helping our customers resolve most of the queries and only redirecting the complex issues to our team.
    Julian Quintães, CEO
    Pawz.com
  • Thea Lopatka, Founder/CEO
    client-logo-umaidry We are finding Richpanel has brought structure and sanity to our rapidly growing support team. We've been able to quickly graduate from canned responses and an anaemic Help Center to a truly robust means of supporting customers without losing our minds in the meantime.
    Thea Lopatka, Founder/CEO
    UMAi Dry
  • client-logo-omega3inovations We can see customer's orders & tracking info right inside the agent screen. This is a huge time saver and our agents don't have to switch back and forth between helpdesk & store admin anymore.
    May-Elise
    Omega3 Innovations

Watch the 5-min platform demo

See how Richpanel can help with your customer support


Resolve upto 50% of tickets before it reaches the agent

Instantly resolve the most common, repeat issues with a personalized self-service dashboard.


No more switching tabs

Bring your support channels and customer data in one simple, beautiful dashboard. Help agents efficiently resolve tickets.



 

Manage all your support channels In one place

Manage Email, Chat, Facebook, Instagram, WhatsApp from one place.

 

Manage all your support channels In one place

Manage Email, Chat, Facebook, Instagram, WhatsApp from one place.



Measure & improve support performance

Uncover key insights and explore your metrics any way you like using our powerful reporting platform.


Ready to save customer support time?

Get your free Richpanel account now or schedule a demo.


Start free trial Request a demo

Start free trial