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Customer Stories
More than 1,000+ merchants use Richpanel daily to provide exceptional customer service.
How Bicycle warehouse provided Quality Service and gained Customer Loyalty.
84%
CSAT
<3 min
First Response Rate
Gorgias
Migrated from
The Frenchie team cut short the workload by half, the moment Richpanel went live!
47%
Reduction in tickets
87%
CSAT
None
Previous App
BumpBoxx finds that Richpanel is truly a goldmine in all that it offers!
42%
Reduction in Tickets
<10 minutes
First Response Rate
None
Previous Helpdesk
Watch Pilot drastically reduced resolution time and increased their customer loyalty.
10 minutes
First Response time
41%
Reduction in tickets
None
Previous Helpdesk
Delivering Great Service, with Great Products!
87%
CSAT
40%
Ticket Reduction
Gorgias
Migrated from
We are 100% satisfied with our switch to Richpanel.
Zendesk & Gorgias
Previous helpdesk
40%
Ticket Reduction
17%
Converted Conversations
