Customer Stories
More than 1500+ brands use Richpanel daily to provide exceptional customer service.
How Bicycle warehouse provided quality service and gained customer loyalty.
84%
Customer Satisfaction Score
3 min
First Response Time
Live Chat
Previous Helpdesk
The Frenchie team reduced their tickets by half, the moment Richpanel went live!
47%
Reduction in tickets
87%
Customer Satisfaction Score
45%
Self Service Rate
BumpBoxx reduced first response time to less than 10 min with Richpanel
42%
Reduction in Tickets
<10 min
First Response Time
40%
Self Service Rate
WatchPilot drastically reduced ticket resolution time & increased customer loyalty with Richpanel
10 min
First Response time
41%
Reduction in tickets
14%
Converted Conversations
How Snow automated customer service to put a smile on 500,000+ children
87%
Customer Satisfaction Score
40%
Reduction in tickets
Gorgias
Previous Helpdesk
How 310Nutrition provided personalized one-one experience to 60,000+ customers
Gorgias
Previous Helpdesk
40%
Reduction in tickets
17%
Converted Conversations
TheProteinWorks is serving customers in 10+ languages
10+
Supported Languages
87%
Customer Satisfation
53%
Reduction in Tickets
Thinx added Automation to Customer Service, while upgrading Customer Experience
50%
Reduction in Tickets
1 min
First Response
90%
Customer Satisfaction Score
Pawz closes 55% of all tickets with self-service
55%
Self Service Rate
7 secs
First Response time
19,000
Backlog cleared
